Klarna Buy Now, Pay Later: 2024 Review | Bankrate (2024)

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Klarna Buy Now, Pay Later: 2024 Review | Bankrate (1)Written by

Hanneh Bareham

Klarna Buy Now, Pay Later: 2024 Review | Bankrate (2)Edited by

Rhys Subitch

Updated on Jan. 9, 2024

At a glance

Klarna Buy Now, Pay Later: 2024 Review | Bankrate (3)

Find my best rates

Check rate with Bankrate

4.5

Rating: 4.5 stars out of 5

Bankrate Score

Availability

Rating: 4.3 stars out of 5

4.3

Affordability

Rating: 5 stars out of 5

5.0

Customer Experience

Rating: 4.3 stars out of 5

4.3

Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.

About Bankrate Score

Full methodology

Klarna's pay-in-four payment plan is a buy now, pay later (BNPL) service that doesn't charge interest. It offers three repayment options: pay in four, pay in 30 days and a financing option of up to 24 months. Founded in 2005, Klarna states that it works with 150 million active customers across the globe and works with 500,000 retailers.

Lender Details

Loan amount

No set maximum

APR from

0%

Term lengths

30 days to 24 months

Best for nonspecific purchases

Klarna is best for borrowers who want to finance a purchase at the point of sale. Your initial loan amount range will be based on your application information and, with positive repayment history, your maximum loan amount could increase.

Klarna pros and cons

Klarna Buy Now, Pay Later: 2024 Review | Bankrate (4)

Pros

  • Multiple payment options
  • Access to a rewards program
  • Partners with popular stores

Klarna Buy Now, Pay Later: 2024 Review | Bankrate (5)

Cons

  • Late fee may apply
  • Doesn't help you build credit
  • Limited information available

Do you qualify?

To use Klarna, you must:

  • Be at least 18 years of age.
  • Be a resident of the U.S. or one of its territories.
  • Have a positive credit history.
  • Have a valid credit or debit card and bank account.
  • Purchase an eligible item.

How this lender compares

Klarna vs. PayPal

Unlike Klarna, PayPal's pay-in-four option has a maximum limit of $1,500. However, if you have multiple small purchases you want to finance then PayPal may be the better option. PayPal also offers the benefit of no late fees with its pay-in-four option.

Klarna vs. Apple Pay Later

Apple Pay Later is similar to Klarna in structure, but Apple users will likely find more convenience in Apple Pay Later than Klarna. Rather than having to be redirected or only making purchases within the Klarna app, Apple houses its BNPL loans directly within your Apple Wallet. Every time you make an eligible purchase with your mobile device, it automatically gives you the option to use its pay later option.

Klarna: In the details

Klarna Buy Now, Pay Later: 2024 Review | Bankrate (6)

Loan Amount

No set maximum

APR from

0%

Term lengths

30 days to 24 months

What we like and what we don’t like

What we like

  • Multiple payment options: Rather than just a single 0 percent payment plan, Klarna offers both a pay-in-four and pay-in-30 option. Outside of its two 0 percent options, Klarna also offers personal loans with terms up to two years.
  • Access to a rewards program: There is a free rewards club through Klarna that gives one point for every dollar spent using Klarna. Points can be redeemed for discounts and offers at certain stores.
  • Partners with popular stores: From Nike to Instacart, Klarna partners with a number of popular stores that offer a variety of goods. Whether you're looking for clothes, beauty supplies, electronics or more, you'll likely be able to pay with Klarna.

What we don’t like

  • Late fee may apply: If you're late on your payment, you may owe $7. If you miss more than one payment, the late fees can add up — though it's limited to 25 percent of the original purchase amount. You may be able to extend your payment once by up to seven days.
  • Doesn't help you build credit: As with many BNPL options, using this type of financing won't help you build credit. Your on-time payments are not reported to any credit reporting agencies. However, your late payments may be reported.
  • Limited information available: Due in part to its approval requirements varying on a highly individual level, Klarna doesn't provide information on exact financial requirements, or how small of a loan can be taken out.

How to contact Klarna

Klarna can be contacted 24/7. You must have a Klarna account to contact customer support by chat. Once you do, you can choose to chat or call with a customer support agent.

How to take out a loan with Klarna

To start a payment plan with Klarna, you will need to follow four steps.

Klarna features and perks

Klarna's rewards program is free and awards points for every eligible purchase. Its reward structure allots one point for every $1 spent on eligible purchases. The app also offers a $5 welcome reward upon signing up for the program. These points can then be used to score discounts, deals and offers at a participation store of your choosing.

Fees and penalties

A late fee of up to $7 will be charged for each missed payment, and won't exceed 25 percent of your order value.

Klarna frequently asked questions

How Bankrate rates Klarna

Overall Score4.5
Availability4.3Its minimum loan amount is not disclosed, but Klarna offers two ways to buy and borrowers can shop in stores and online.
Affordability5.0Klarna only charges a late fee. It also offers a reward program.
Customer Experience4.3Online application and account access, and 24/7 customer support via online and by phone.

Methodology

The Bankrate team did a complete analysis of the features and services offered by the most well-known buy now, pay later apps in the industry. Then our experts developed a scoring system to rate these apps, focusing on three main areas:

  • Availability: We look at the minimum and maximum loan amounts offered by the apps, as well as the number of interest-free plans they offer. Apps offering more than one interest-free plan and those with the most flexible loan amounts rank higher in this category.
  • Affordability: We evaluate the APR ranges apps assess on purchases once the interest-free period ends. Additional fees, exclusive perks and discounts are also rated. Apps with the lowest APRs, fewer fees and more perks obtain the highest scores in this category.
  • Customer experience: Purchasing flexibility, as well as return, exchange and refund policies are vetted in this section. Mobile app rating, number of consumer complaints with the CFPB and customer support are also taken into account. Apps with more flexibility and lower complaints rate higher in this category.

Editorial disclosure: All reviews are prepared by Bankrate.com staff. Opinions expressed therein are solely those of the reviewer and have not been reviewed or approved by any advertiser. The information, including rates and fees, presented in the review is accurate as of the date of the review. Check the data at the top of this page and the lender’s website for the most current information.

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Klarna Buy Now, Pay Later: 2024 Review  | Bankrate (2024)

FAQs

What credit score is needed for Klarna? ›

Klarna performs a soft credit check, which doesn't hurt your credit score. Klarna doesn't disclose a minimum credit score requirement, and borrowers with fair or bad credit (689 credit score or lower) may be eligible to use Klarna's payment plan.

Does everyone get approved for Klarna? ›

Positive credit and payment history with Klarna maximizes your chances for approval. Naturally, if you've got a lot of debt, Klarna's soft credit check will not play in your favor.

What is the highest Klarna limit? ›

There is no predefined spending limit when using Klarna. Instead, a new automated approval decision about how much you can spend with us is made each time you pay with Klarna.

Why did Klarna reject me? ›

Common reasons Klarna payments get refused

The amount is too high. Klarna is taking a calculated risk and their risk appetite decreases when the amount of the payment increases. The billing address or contact details aren't correct. Klarna isn't accepted in that shopper country/region.

Can I get Klarna with bad credit? ›

During the pay-in-four approval process, Klarna performs a soft credit check on your credit history. This does not affect your credit score and does not show up on your credit report. Klarna does not have a minimum credit score requirement for its pay-in-four credit product.

Does Klarna run a hard credit check? ›

Yes, we perform a credit check. This can affect your credit score depending on which payment option you choose in the checkout. options which will not affect your credit score. However, as a responsible lender, we share data about your payments to credit reference agencies which are visible to other lenders.

Is everyone eligible for Klarna? ›

Be at least 18. Have a valid bank card/bank account. Have a positive credit history. Be able to receive verification codes via text.

Why can't I get accepted for Klarna? ›

Our automated approval decisions are based on the available shared customer data, primarily from credit reference agencies, including information such as if you've paid off previous credits on time, or if you have too much outstanding debt elsewhere.

Can I use Klarna without a credit check? ›

Klarna and our bank partners do not always perform a credit check on you, nevertheless, as responsible lenders, we want to make sure we're helping our customers make the right financial decisions for their circ*mstances.

Can I borrow money from Klarna? ›

If you qualify, you could also use Klarna Financing. This option allows you to borrow money in the form of a line of credit from Klarna. But this option comes with an APR that may be on the higher end compared to some credit card options.

Can I use Klarna to pay bills? ›

Can I use Klarna to buy anything? Almost! But there are some exceptions: Utility bill or rent payments.

Does Klarna allow 12 month payments? ›

(instalment plans of 6, 12, 24 and 36 months with flexible payments).

Why is Klarna so hard to get approved? ›

Our automated approval decisions are based on the available customer data, primarily shared by credit bureaus, including information such as if you've paid off previous credits on time, or if you have too much outstanding debt elsewhere.

Why is Klarna under investigation? ›

Klarna has not fulfilled the basic principle of transparency and the data subjects' right to information. Klarna has violated Articles 5 (1) (a), 5.2, 12.1, 13.1 c, e-f and 13.2 a-b, f and 14.2 g in the General Data Protection Regulation. IMY does not consider these to be minor infringements.

What happens if you never pay on Klarna? ›

If you fail to pay on time, you will be in default, and may be unable to use Klarna's services in the future. If you do not pay for your purchase, Klarna may engage with an external debt collection agency to collect on our behalf. Debt collection agencies are used as a last resort.

What is the minimum requirement for Klarna? ›

Be at least 18. Have a valid bank card/bank account. Have a positive credit history. Be able to receive verification codes via text.

Why am I not eligible for Klarna? ›

Our automated approval decisions are based on the available shared customer data, primarily from credit reference agencies, including information such as if you've paid off previous credits on time, or if you have too much outstanding debt elsewhere.

What is the minimum credit score for Affirm? ›

Loan limits vary by merchant and will depend on your credit record and payment history with Affirm. The lender has no minimum credit score to qualify for a loan, and checking whether you prequalify will not damage your credit score.

Does Afterpay do a hard credit check? ›

Afterpay takes a number of factors into account when making a decision to approve a new customer, a soft credit check is one of those factors. We will also do a credit check if you use the Pay Monthly option while checking out.

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